|
||
|
Each of Impact Ecommerce's packages carries a 30-day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the service fee's paid excluding any setup fees, software license fees, design and development fees, gateway fees, domain registration or transfer fees, charges for excess bandwidth or other charges related to setup or utilization of the service. Requests for cancellation of services and refund must be submitted in writing by either US Postal Service or Canada Post, fax or email (phone requests will not constitute acceptance of any cancellation) and it must be received by us prior to the close of business on or before the 30th day after initial contract signing. No refunds are available after the 30th day. In the event Impact Ecommerce elects to terminate Customer without cause, Customer shall receive a full refund of any balance. However, if Customer terminates this agreement without cause, there shall be NO REFUND of the Setup Fee or any remaining balance. This policy does not apply to any additional services not specifically mentioned herein.
|